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market research

nurturing relationships

helping companies build rich customer relationships

communication

Targeting the right customers with the right message, content and offers to drive enagement across channels.

engagement

Activating new customers.

Retaining and driving lifetime value.

testing

Understanding what's driving results over time and among unique customer segments.

monitoring

 More than just reporting.  Providing actionable recommendations, 

implementing and refining.

across multiple channels of communication

direct mail

email

digital

omni-channel

Segmenting, targeting and testing across channels.

Quantifying how channels interact and how customers interact among channels.

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